Get help with the unexpected
- How do I get help with a package that has a Pandion tracking number?
- My package’s status hasn’t changed for at least a day; when will I receive my package?
- The status of my shipment is “delivered” but I can’t find it. What do I do if I can’t find my package?
- What do I do if my package is delayed?
- The delivery address I provided is incomplete or wrong. How do I change the delivery address of a package?
- How do I stop the delivery of a package?
- My package status is "Available for pick up". Where is my package?
- Why was my package delivered to a parcel locker?
- When I track my package, I get “an error occurred” or “package not found”. What do I do?